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2.3

I bought something with my rewards and I had to take it back I was not informed that when it was returned I lost my rewards!!! Thats $20.00 down the drain!!

Super upset!!! I think that I should have at least of been informed that I would lose my rewards! If I would have known that I would not have returned the item I would have given it to someone as a gift!!

I can't believe I just lost $20.00 when you earn the money it should be yours!! This is ridiculous if there was another baby store around my area I would boycott babies/toys r us.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Full refund.

Location: Alum Creek, West Virginia

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