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1.7

Ordered gift card online. It was delivered to me, in Virginia.

I flew to Florida and hand delivered the card to my niece. When she went to use it, they told her it was a zero balance!! I called the company and was told "that card was used in ENCINO , CA !!!!! 6 days before I gave it to my niece.

Physically impossible. Now, they've been jerking me around with lies for nearly a month. "We're still investigating" "You'll receive an email" "It's being processed" "I assure you we will call you within 72 hours".

Lies lies lies!!

I've now notified my bank and reported ToysRUs for fraud.

Reason of review: Not as described/ advertised.

Location: Grottoes, Virginia

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