ToysRus

I soooo regret buy the skylander because is a nonse game my son does not like it at all, when i went to toysrus to return it there where like no return on this item only exchange f...

I was attempting to make a return at the Langley,BC location. long story short as I wasted enough time dealing with low life's . I was called a *** by an employee. It took a lot to...

A relative purchased a Cinderella Carriage Toy for my daughter (3 years old) for Christmas. When we opened the package, we found a white pill taped (some type of sleeping pill) in...

I ordered a baby shower gift from the Toys R Us web site. Received the package on Jan 5, 2012; the shower will be on Jan 7. After paying $5.95 for gift wrap, the pack...

I purchased a table and chair set on-line for my daughter for Christmas and on Christmas day when she opened it the table was broken. I tried to return it the day after Christmas w...

I placed an order with Toys R Us for several items and the items were shipped in separate packaging. I received one box and one of the items that was listed as shipped was not in ...

Bought a Barbie Kitchen online, then went on sale for $20 cheaper a week later. Customer service didn't want to match their own lower price, so I had to go to the store to buy ...

I ordered a item online from toys r us and it was cancelled because item wasn't in stock. Only to find out my credit card still showed pending amount for that item. Called cr...

I have shopped Toys R Us for years and tonight was the worst shopping experience I've ever had with this store. I've watched this store decline over the last year. It is located on...

I recently placed a rather large order on line and bought 2 barbie junior laptops, because they came with a FREE piece of Luggage. Only to be told I did not put it in my cart. Last...

I have bought my son a radio control car toy and he was open the box and recharge the battery right away. Next thing we know the car was not running at all. We went back to store a...

Placed an order 11/23 for several items, order was placed, TRU processed the order and then I was notified the free and reduced promo items were 'out of stock' and therefor...

Its December 1st and I've Been sitting here waiting for Toys R Us to bring me my stuff from layaway for 2 hours!! People has come and gone with their layaways but I'm still here! I...

I absolutely dislike Toys R Us after our experience this evening. I grew up buying clothes and toys, from when my parents took me there until purchases I make for my kids, but aft...

At Christmas time 2010, Toys R Us ran a promotion that if people used their member reward program when making purchases, they would be sent a $10 gift car for every $50 spent, up t...

My 5 yrs old son bought one of these transformer toy brought home was very complicated for 5 yrs to put everything together and change to car to transformer with low quality plast...

The checker offered us a warranty on a motorized vehicle, saying it was good for parts and labor; if the toy was broken or demolished, it would be covered. For 7 months our child'...

I am residence of Thailand and regular customer to Toys R US in Thailand.On 22 Dec 2010, I visited one of Toy R US store in Beverly Center,Los Angeles, CA 90048 a...

My 11 year old son purchased a video game from toys r us during a promotion. He received a $20 gift card due to the promotion, the store clerk told him that this card would not b...

I originally began attempting to contact someone at Toys R Us in regard to a small issue that I have with their return policy. In that attempt I have been shown what little respect...

If you are shopping at Toys R Us there is something to watch for besides their high prices- misleading (I daresay intentionally misleading) "free" with purchase signs. This is rega...

Don't ever ever buy electronic item from Toys R Us unless you are 100 % sure you want to keep it. When I was ready to purchase the Ipod Touch 4th generation last month, I asked...

I went to the Toys R Us in Langley to purchase a Hots Wheels RC for my son for Christmas. There were none on the shelves so I went to Customer Service and was helped by the most un...

I hate Toys R Us specifically their return policy. I understand that retailers have to have some type of return policy, but seriously, when I have my reciept and the item is still...

We bought our kids a Nintendo Wii for Christmas last December. We no longer had the receipt. It stopped working recently and we wanted to warranty the product. We went to the To...

I bought a swimming pool from Toys R Us and an extended warranty. They claimed any damage from any source whatever would be covered. They totally lied. The plastic pool was cut by ...

I spent a little over $300.00 @ toysrus on 12-21-09. one of the items i bought was a socom ps3 game for my son. come to find out u had to have the internet and all kind of other cr...

Toys R Us, Said on TV."Wednesday all day for one day 50% off Don't miss it".Well I, and I heard other angry customers around me. Every item in my carriage,which was 12 it...

I ordered two, $200 lego sets the day before cyber Monday. The sets were available, and on sale buy 1 get 1 50% off. I completed my order, and paid with paypal. Paypal has never be...

Replacement impossible! Toys R US has a program where you can get a replacement gift card if your card is lost, stolen, or in my case not placed in the bag at the checkout counter ...